Start Here

Below are a few common reasons people get in touch. Click on the one that applies to you.

Need to Make a Return?


No problem! Start here.


Do We Offer a Trade Discount?


If you are a trade professional ordering for a project, e-mail us a screenshot of your cart and we’ll write you back with the estimated discount. 

Information needed:

  • Business or contractors license
  • Website


Need Input on a Project?

Have a project you’d like hardware input on? Please email photos and/or drawings of your project, the items you’re interested in, and any questions you have. Please allow one business day for a response.

Still Need Help?

Get in Touch

Chances are, if you’ve reached this… you are in need of a real, actual person to help you out. We get it, and we are here to help!

We will reply to you as soon as possible. 

We are available for phone support (for order placement, product questions) Monday through Friday 8:30am – 1:30pm Pacific time. We respond to emails throughout the day, and encourage you to use that, as well.

Phone in US & Canada: (866) 923-9273

International: +1 503-517-2063